Homelife care Limited is a friendly professional community home care provider committed to providing outstanding person–centred care in and around Crowborough
Operating since 2003 it is owner managed (not a franchise) by Lesley Meyer-Done and Nicole Owens who collectively have 60 years of nursing and domiciliary experience
Most people prefer to stay in the comfort of their own home for as long as possible, maintaining their independence whilst around familiar surroundings and a life-time full of memories.
The beauty of home care is that it can be personally tailored to your unique needs. We will meet with you in your home prior to care commencing. As part of our visit we will discuss your needs, hopes aspirations and priorities and create a bespoke package of care tailored for you. Where relevant we will gather information from other stakeholders including carer/family, the local authority and other multidisciplinary teams.
We monitor a client’s health and wellbeing and how well the plan is supporting them. This ensures that the amount of care time they’re receiving is appropriate. As part of this we encourage everyone involved to contribute to both the care plan and care diary within their home. The care plan is reviewed within six weeks of the start date and regularly there after.
We also invite feedback via surveys to ensure everyone is happy with the outcomes and quality of the home care services that we are providing.
Homelife Care clients rightly expect the highest standards and these are delivered and maintained by the high calibre of people we employ. Our home care teams consist of sensitive compassionate, highly trained and experienced people who are used to providing support with the unique and differing needs of those who use our service. Staff benefit from ongoing assessment, observations and training and are subject to regular supervisions and yearly appraisals, where training needs and extra support may be identified and rectified.
Security, Safeguarding Regulation and Memberships
All employees are subject to enhanced DBS checks and a rigorous recruitment process and adhere to the regulatory Code of Practice. The team are identified by their smart uniforms and ID badges.
As a care provider, we have a duty to ensure that we safeguard our clients, safeguarding means protecting people’s health, wellbeing and human rights and enabling them to live free from harm, abuse and neglect. This is fundamental to creating a high-quality home care service
Homelife Care is monitored, inspected and regulated by the Care Quality Commission (CQC), to make sure that we provide a good service
We are members of the UKHCA (UK Home Care Association). Support with Confidence and are approved providers for East Sussex County Council (ESCC)